SuperOps vs Ivanti

Choosing between SuperOps and Ivanti? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

MSPPSA+RMMModernITSMEnterpriseEndpoint

When to choose SuperOps

  • Modern unified PSA+RMM
  • Clean UI praised on Reddit
  • One database — no sync issues
  • Monica AI guide

When to choose Ivanti

  • Enterprise ITSM
  • Strong endpoint management
  • Good for hybrid IT
  • 40k+ customers

Key differences between SuperOps and Ivanti

FactorSuperOpsIvanti
Best fitIT and internal service teamsenterprise and mid-market teams
Starting priceFrom $59/agent/moCustom pricing
G2-style rating4.6/54.2/5
Main focusITSM workflows, service requests, and asset-related supportITSM workflows, service requests, and asset-related support
Categoryitsmitsm, enterprise

SuperOps limitations

  • Newer product — PSA depth trails legacy players
  • Third-party patch catalog thinner than NinjaOne
  • Limited Mac/Linux support

Ivanti limitations

  • Complex implementation
  • Legacy feel in some modules
  • Expensive

Switching from SuperOps to Ivanti or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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