Spiceworks vs NinjaOne

Choosing between Spiceworks and NinjaOne? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

FreeIT communityAd-supportedRMMMSPEndpoint

When to choose Spiceworks

  • 100% Free
  • Ad-supported
  • Great IT community

When to choose NinjaOne

  • Top-rated RMM on G2 (4.8)
  • Excellent endpoint management
  • Great UI
  • 17k+ customers

Key differences between Spiceworks and NinjaOne

FactorSpiceworksNinjaOne
Best fitIT and internal service teamsIT and internal service teams
Starting priceFree plan / low-cost entryCustom pricing
G2-style rating4.3/54.8/5
Main focusITSM workflows, service requests, and asset-related supportITSM workflows, service requests, and asset-related support
Categoryfree, itsmitsm

Spiceworks limitations

  • Ads can be annoying
  • Limited advanced features
  • Basic reporting

NinjaOne limitations

  • Ticketing is basic
  • Not a full helpdesk
  • Best with a PSA add-on

Switching from Spiceworks to NinjaOne or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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