Spiceworks vs Ivanti

Choosing between Spiceworks and Ivanti? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

FreeIT communityAd-supportedITSMEnterpriseEndpoint

When to choose Spiceworks

  • 100% Free
  • Ad-supported
  • Great IT community

When to choose Ivanti

  • Enterprise ITSM
  • Strong endpoint management
  • Good for hybrid IT
  • 40k+ customers

Key differences between Spiceworks and Ivanti

FactorSpiceworksIvanti
Best fitIT and internal service teamsenterprise and mid-market teams
Starting priceFree plan / low-cost entryCustom pricing
G2-style rating4.3/54.2/5
Main focusITSM workflows, service requests, and asset-related supportITSM workflows, service requests, and asset-related support
Categoryfree, itsmitsm, enterprise

Spiceworks limitations

  • Ads can be annoying
  • Limited advanced features
  • Basic reporting

Ivanti limitations

  • Complex implementation
  • Legacy feel in some modules
  • Expensive

Switching from Spiceworks to Ivanti or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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