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When to choose NinjaOne
- Top-rated RMM on G2 (4.8)
- Excellent endpoint management
- Great UI
- 17k+ customers
NinjaOne vs TeamworkDesk
Choosing between NinjaOne and TeamworkDesk? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.
RMMMSPEndpointEmailProjectsCollaboration
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When to choose TeamworkDesk
- Integrates with Teamwork Projects
- Clean interface
- Shared inboxes
Key differences between NinjaOne and TeamworkDesk
| Factor | NinjaOne | TeamworkDesk |
|---|---|---|
| Best fit | IT and internal service teams | small and mid-sized support teams |
| Starting price | Custom pricing | From $15/agent/mo |
| G2-style rating | 4.8/5 | 4.5/5 |
| Main focus | ITSM workflows, service requests, and asset-related support | AI-assisted support and automation |
| Category | itsm | smb |
NinjaOne limitations
- Ticketing is basic
- Not a full helpdesk
- Best with a PSA add-on
TeamworkDesk limitations
- Standalone weaker than dedicated helpdesks
- Best only if using Teamwork
Switching from NinjaOne to TeamworkDesk or the other way around?
Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.