NinjaOne vs Plain

Choosing between NinjaOne and Plain? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

RMMMSPEndpointAPI-firstDeveloperModern

When to choose NinjaOne

  • Top-rated RMM on G2 (4.8)
  • Excellent endpoint management
  • Great UI
  • 17k+ customers

When to choose Plain

  • API-first support
  • Built for developers
  • Modern architecture
  • 4.9 on G2

Key differences between NinjaOne and Plain

FactorNinjaOnePlain
Best fitIT and internal service teamsSaaS and product-led support teams
Starting priceCustom pricingCustom pricing
G2-style rating4.8/54.9/5
Main focusITSM workflows, service requests, and asset-related supportticket management, collaboration, and support operations
Categoryitsmsaas

NinjaOne limitations

  • Ticketing is basic
  • Not a full helpdesk
  • Best with a PSA add-on

Plain limitations

  • Developer-focused - not for non-technical teams
  • Very new

Switching from NinjaOne to Plain or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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