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When to choose LiveAgent
- Excellent live chat and call center features
- Very affordable
- 200+ integrations
LiveAgent vs Missive
Choosing between LiveAgent and Missive? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.
AffordableLive chatCall centerEmailCollaborationMobile
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When to choose Missive
- Truly collaborative email — teammates comment in threads
- Excellent mobile apps
- Clean unified inbox
- No per-channel fees
Key differences between LiveAgent and Missive
| Factor | LiveAgent | Missive |
|---|---|---|
| Best fit | small and mid-sized support teams | small and mid-sized support teams |
| Starting price | From $9/agent/mo | From $14/agent/mo |
| G2-style rating | 4.5/5 | 4.8/5 |
| Main focus | ticket management, collaboration, and support operations | AI-assisted support and automation |
| Category | smb | smb |
LiveAgent limitations
- UI is somewhat cluttered
- Mobile app lacks features
Missive limitations
- Not a traditional ticketing system
- Limited analytics
- Small company
Switching from LiveAgent to Missive or the other way around?
Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.