L
When to choose LiveAgent
- Excellent live chat and call center features
- Very affordable
- 200+ integrations
LiveAgent vs DevRev
Choosing between LiveAgent and DevRev? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.
AffordableLive chatCall centerDev-firstProductModern
D
When to choose DevRev
- Combines CRM, support and product development
- Modern architecture
- Built for dev teams
Key differences between LiveAgent and DevRev
| Factor | LiveAgent | DevRev |
|---|---|---|
| Best fit | small and mid-sized support teams | SaaS and product-led support teams |
| Starting price | From $9/agent/mo | Custom pricing |
| G2-style rating | 4.5/5 | 4.6/5 |
| Main focus | ticket management, collaboration, and support operations | ticket management, collaboration, and support operations |
| Category | smb | saas |
LiveAgent limitations
- UI is somewhat cluttered
- Mobile app lacks features
DevRev limitations
- Very new
- Not a traditional helpdesk
- Niche focus
Switching from LiveAgent to DevRev or the other way around?
Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.