Ivanti vs TeamworkDesk

Choosing between Ivanti and TeamworkDesk? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

ITSMEnterpriseEndpointEmailProjectsCollaboration

When to choose Ivanti

  • Enterprise ITSM
  • Strong endpoint management
  • Good for hybrid IT
  • 40k+ customers

When to choose TeamworkDesk

  • Integrates with Teamwork Projects
  • Clean interface
  • Shared inboxes

Key differences between Ivanti and TeamworkDesk

FactorIvantiTeamworkDesk
Best fitenterprise and mid-market teamssmall and mid-sized support teams
Starting priceCustom pricingFrom $15/agent/mo
G2-style rating4.2/54.5/5
Main focusITSM workflows, service requests, and asset-related supportAI-assisted support and automation
Categoryitsm, enterprisesmb

Ivanti limitations

  • Complex implementation
  • Legacy feel in some modules
  • Expensive

TeamworkDesk limitations

  • Standalone weaker than dedicated helpdesks
  • Best only if using Teamwork

Switching from Ivanti to TeamworkDesk or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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