Ivanti vs Plain

Choosing between Ivanti and Plain? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

ITSMEnterpriseEndpointAPI-firstDeveloperModern

When to choose Ivanti

  • Enterprise ITSM
  • Strong endpoint management
  • Good for hybrid IT
  • 40k+ customers

When to choose Plain

  • API-first support
  • Built for developers
  • Modern architecture
  • 4.9 on G2

Key differences between Ivanti and Plain

FactorIvantiPlain
Best fitenterprise and mid-market teamsSaaS and product-led support teams
Starting priceCustom pricingCustom pricing
G2-style rating4.2/54.9/5
Main focusITSM workflows, service requests, and asset-related supportticket management, collaboration, and support operations
Categoryitsm, enterprisesaas

Ivanti limitations

  • Complex implementation
  • Legacy feel in some modules
  • Expensive

Plain limitations

  • Developer-focused - not for non-technical teams
  • Very new

Switching from Ivanti to Plain or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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