HubSpot Service Hub vs Ivanti

Choosing between HubSpot Service Hub and Ivanti? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.

CRMHubSpotMarketingITSMEnterpriseEndpoint

When to choose HubSpot Service Hub

  • Native integration with HubSpot CRM
  • Great marketing alignment
  • Easy to use

When to choose Ivanti

  • Enterprise ITSM
  • Strong endpoint management
  • Good for hybrid IT
  • 40k+ customers

Key differences between HubSpot Service Hub and Ivanti

FactorHubSpot Service HubIvanti
Best fitSaaS and product-led support teamsenterprise and mid-market teams
Starting priceFrom $15/agent/moCustom pricing
G2-style rating4.4/54.2/5
Main focusticket management, collaboration, and support operationsITSM workflows, service requests, and asset-related support
Categorysmb, saasitsm, enterprise

HubSpot Service Hub limitations

  • Lacks advanced ITSM features
  • Expensive to upgrade tiers
  • Limited third-party integrations compared to Zendesk

Ivanti limitations

  • Complex implementation
  • Legacy feel in some modules
  • Expensive

Switching from HubSpot Service Hub to Ivanti or the other way around?

Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.

Plan a migration

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