A
When to choose Atera
- Pricing per technician (unlimited devices)
- All-in-one RMM+PSA
Atera vs Ivanti
Choosing between Atera and Ivanti? Both platforms can work for customer support teams, but they usually fit different company sizes, workflows, and budget expectations.
MSPRMMPer technicianITSMEnterpriseEndpoint
I
When to choose Ivanti
- Enterprise ITSM
- Strong endpoint management
- Good for hybrid IT
- 40k+ customers
Key differences between Atera and Ivanti
| Factor | Atera | Ivanti |
|---|---|---|
| Best fit | IT and internal service teams | enterprise and mid-market teams |
| Starting price | From $99/agent/mo | Custom pricing |
| G2-style rating | 4.6/5 | 4.2/5 |
| Main focus | ITSM workflows, service requests, and asset-related support | ITSM workflows, service requests, and asset-related support |
| Category | itsm | itsm, enterprise |
Atera limitations
- Ticketing is basic compared to PSA leaders
Ivanti limitations
- Complex implementation
- Legacy feel in some modules
- Expensive
Switching from Atera to Ivanti or the other way around?
Use Help Desk Migration to move tickets, customers, agents, groups, comments, attachments, and historical support data with less manual work.