HelpDesk Picker › Legacy product name

OTRS Community Edition is now Znuny

OTRS remains an important legacy search term for open-source service desk research. Znuny is the current open-source successor profile used in this directory.

What name should buyers use now?

Use Znuny for the current platform profile. This page remains indexable because buyers, old documentation, and migration projects may still use OTRS Community Edition.

Ouvrir the current Znuny avis →

Legacy search terms

OTRS, OTRS Community, OTRS Community Edition, open-source OTRS

Comparaisons populaires

OTRS / Znuny vs osTicketOTRS / Znuny vs Jira Service Management

FAQ

Is OTRS Community Edition still the current product name?

OTRS Community Edition is an older name used in buyer searches. The current profile in this directory is Znuny.

Where should I compare OTRS Community Edition with other platforms?

Use the Znuny profile and the comparaison links on this page. Legacy searches are kept visible so older buying research still reaches the right product.

Can I migrate data from OTRS Community Edition?

Migration planning should use the current Znuny product profile while preserving the legacy OTRS Community Edition context for older accounts and search terms.