HelpDesk PickerCompare › GLPI vs Ivanti

GLPI vs Ivanti: Software Comparison 2026

GLPI and Ivanti can enter the same shortlist for different reasons. This page compares their positioning, pricing signals, AI and automation, implementation questions, and migration considerations.

Quick verdict

GLPI is commonly evaluated by ITSM, Free / open source teams and is associated with Open source, ITSM, Asset management. Ivanti is commonly evaluated by ITSM, Enterprise teams and is associated with ITSM, Enterprise, Endpoint. The better choice depends on the workflow you need to run, not only the feature checklist.

GLPI vs Ivanti comparison

FactorGLPIIvanti
Starting priceFree plan availableCustom pricing
G2 rating signal4.64.2
Best fitITSM, Free / open sourceITSM, Enterprise
Founded20031985
HeadquartersFrance (open-source project; commercial editor: Teclib)South Jordan, USA
Customer signalNot publicly disclosed40,000+

AI and automation

GLPI

No broad autonomous-AI claim is assumed. Evaluate GLPI primarily as open-source ITSM, helpdesk, and asset-management software.

Ivanti

Ivanti Neurons AI - predictive intelligence, automated remediation.

Verify what the AI can actually do, which plans include it, how human escalation works, what knowledge sources it uses, and whether actions are recorded in audit logs.

When to choose GLPI

GLPI may be the stronger fit when its operating model, ecosystem, and implementation approach match your team.

  • Open-source ITSM and asset-management platform
  • G2 lists a 4.6/5 rating from 40 reviews
  • Capterra lists a 4.5/5 rating from 41 reviews

Trade-offs to verify:

  • Self-hosting requires operational ownership
  • Plugin compatibility and upgrades should be tested carefully
  • Some reviewers mention reporting and integration limitations

When to choose Ivanti

Ivanti may be the stronger fit when its operating model, ecosystem, and implementation approach match your team.

  • Enterprise ITSM
  • Strong endpoint management
  • Good for hybrid IT

Trade-offs to verify:

  • Complex implementation
  • Legacy feel in some modules
  • Expensive

Migration considerations

Help Desk Migration does not currently publish a standard automated route specifically for GLPI and Ivanti. Send the source platform, target platform, record types, volume, attachments, custom fields, and timeline for an individual feasibility assessment.

Before committing, verify users, organizations, tickets, comments, attachments, statuses, tags, custom fields, knowledge content, API limits, archived records, and whether a delta migration is needed near go-live.

FAQ

What is the main difference between GLPI and Ivanti?

The main difference depends on use case, workflow depth, AI, integrations, implementation, governance, and total cost.

Which is better: GLPI or Ivanti?

Neither is universally better. Test both products against real requests, reporting needs, integrations, and administration effort.

Can data be migrated between GLPI and Ivanti?

A custom feasibility assessment is required because the available migration scope depends on APIs, exports, data entities, and record relationships.

Related comparisons